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Jack, Technician
Category: Recorders and Players
Satisfied Customers: 9896
Experience:  35+ years in the business and still at it everyday
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I need to set up and account so I can activate my

Customer Question

I need to set up and account so I can activate my
JA: What's the brand and model number of your TV? How old is it?
Customer: Brand new...55S405
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I am at the screen where it tell me to activate thru a computer or phone. Says go to but I could not find anywhere to start an account and enter the code it gives me.
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: I am on a computer...should I get on my phone?
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Jack replied 2 months ago.

My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;

Expert:  Jack replied 2 months ago.

Is there a code that appears on your tv screen ?

Expert:  Jack replied 2 months ago.

If so then go to this link and click on the live help (lower right corner ) , it will ask you for that code number

Otherwise from that webpage you will get all the info to setup an account ;

Here is a link from that webpage if you need to setup your account ;

Expert:  Jack replied 2 months ago.

If that answers your question PLEASE DO TAKE THE TIME TO RATE by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .