Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a older model JVC 5 disc player and it will not open,

Customer Question
I have a older...

I have a older model JVC 5 disc player and it will not open , says tray error . It will not eject

Technician's Assistant: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?

Stand by

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It is a CA-DX 121 model and been about three months I have not opened it and I have unplugged it etc. and nothing

Technician's Assistant: Anything else you want the electronics expert to know before I connect you?

No that is all

Submitted: 8 months ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 minutes by:
8/3/2017
Electronics Technician: Nathan, Technician replied 8 months ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 28,936
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 8 months ago

Unfortunately this is most often a hardware failure (bad motor, worn gear, loose belt, etc in the ejection mechanism, faulty switch or sensor, or just an obstruction by a disc that is out of place)

There are a few things you can try:

First unplug power for at least an hour, then press and hold the power/on button while plugging back in, and keep holding for another 60 seconds. If it still doesn't open, repeat the process but with the eject button instead of power.

If it still does not open, pick the unit up and shake/tilt the player side to side gently, hopefully dislodging the stuck disc inside that could be preventing it from opening, then try to open again.

If none of these help, then there is an internal hardware defect, which will need to be repaired.

If it gets to that point, I can advise you on service options.

Let me know the results, and I'll advise further, if needed.

Nathan

Ask Your Own Recorders and Players Question
Customer reply replied 8 months ago
Thank you , I will notify you when I try the above. Thanks again
Electronics Technician: Nathan, Technician replied 8 months ago

You're very welcome, and good luck!

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 8 months ago

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own Recorders and Players Question
Customer reply replied 8 months ago
Thank you, I will have to take it to a stereo repair shop . I appreciate your help
Electronics Technician: Nathan, Technician replied 8 months ago

You're very welcome!

I would advise, in general, against repairs though. This is an older (2008) model system that is about double its service life at this point, it isn't going to be worth fixing. There are no parts available for them and labor alone will cost more than you would spend to buy a brand new one. If you prefer to consider replacing, here is a model I'd suggest: http://amzn.to/2vokpWx or http://amzn.to/2fvM9Tm

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/2rRmuH2 and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan

Ask Your Own Recorders and Players Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 28,936
28,936 Satisfied Customers
Experience: Electronics technician for install, troubleshooting, and repairs.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

761 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Engineer John C.

Engineer John C.

Engineer

166 satisfied customers

Expert in Recorders and Players like the popular ROKU. I am Computer Eng. with 10+ years of experience with network devices.

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

44 satisfied customers

Over 25 years experience in electronic repair and design.

< Previous | Next >

Related Recorders and Players Questions
I need help with my Roku. How do the charges work for
My name is***** I need help with my Roku. How do the charges work for assistance? … read more
Nathan
Nathan
Technician
28,936 satisfied customers
Its my mothers TV - she cant play her CDs or DVD's through
its my mothers TV - she cant play her CDs or DVD's through the blueray box anymore, The connection between the TV and blueray seems to be lost. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
My roku comes on but no pictures of the movies show. My roku
My roku comes on but no pictures of the movies show. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I'm trying to hookup my new role. It's called rocky
Hi, I'm trying to hookup my new role. It's called rocky express+. Could you please help me? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Am I able to purchase a sound forge studio Le from
Am I able to purchase a sound forge studio Le from yourselves … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
It says I'm not connected to the internet. You tube tv. I
It says I'm not connected to the internet JA: Is there a particular streaming service you're trying to connect to (e.g. Netflix or YouTube)? Customer: You tube tv JA: How is your internet connection? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Need to get an account also need to speak with Human. Don't
Need to get an account also need to speak with Human … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Sl mc7 disc changer has been doing disc search loops lately.
sl mc7 disc changer has been doing disc search loops lately. What is up? Ron … read more
Harry
Harry
1,383 satisfied customers
We have a Roku 2. It will not turn on. Have unplugged and
We have a Roku 2. It will not turn on. Have unplugged and still not working … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I just purchased a roku express plus. When I try to connect
I just purchased a roku express plus. When I try to connect to the internet, I get a error code 014.12 … read more
Nathan
Nathan
Technician
28,936 satisfied customers
Nothing happens, I need to talk to a real person. I'm old
I'm old and technologically retarded, I need to talk. Is there a phone number I can call? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
It will not let me get into Hulu and it is because my
It will not let me get into Hulu and it is because my account was not able to be accessed at that time. There was a hold on the account but there is not any longer and I need Roku to resubmit my card … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
Purchased a blue ray disc recorder 4 days ago model
Purchased a blue ray disc recorder 4 days ago model DMR-7BWT955 .We want to stup all wiring and connections are done … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
Hl. I would like to sign on with cb n-forgot my pin number.
i would like to sign on with cb n-forgot my pin number … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
I put th ecode in but everytime I go to my computer to
I put th ecode in but everytime I go to my computer to activate, it says it cam't. I have my own Roku on another TV. Mow I'm setting one up on my wife's. Could this be the problem. It does ask if I'm … read more
Harry
Harry
1,383 satisfied customers
I have a Grundig HiFi Radio Counsel. It is about 50 plus
I have a Grundig HiFi Radio Counsel. It is about 50 plus years old - the wire that is connect to the tuning post is in tact, but when I spin the wheel (the wheel that sets to the particular station/ai… read more
Harry
Harry
1,383 satisfied customers
Light flashing twice no signal coming out to tv. BLANK with
White light flashing twice no signal coming out to tv … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,505 satisfied customers
Last week my Roku was working but now when I try to view
Last week my Roku was working but now when I try to view either Netflix or Amazon , I get the audio but not picture. On Netflix I get vertical lines and on Amazon I get a white screen … read more
Nathan
Nathan
Technician
28,936 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x