Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have an RCA with DVD player,,,has always worked, last night…

Customer Question
Have an RCA with...

Have an RCA with DVD player,,,has always worked, last night put in a dvd movie to play....it keeps saying there is no disc..what to do now to fix?

Technician's Assistant: What RCA model do you have?

32" 26la30rqd

Technician's Assistant: What have you tried so far with your RCA media player?

Checked all conections, and put in player the movie, used different movie checked the imput etc...anyway to clean device since it is enclosed

Technician's Assistant: Anything else you want the video expert to know before I connect you?

None i can think of

Submitted: 1 year ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 7 minutes by:
8/1/2017
Electronics Technician: Aric, Technician replied 1 year ago
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,774
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 1 year ago

The issue you're having is due to the laser lens being either contaminated (dirty), or faulty (scratched or mis-aligned).
I would suggest first following the steps below to determine and attempt to cure the issue.
You can try several methods of cleaning the laser lens to see if it helps clear up the problem. The first is to purchase a CD/DVD laser lens cleaner disc, and run it through the system several times.
If your player is not reading any discs at all though, then try purchasing a can of compressed air (available at PC or AV retailers). Insert the tip of the spray can into the disc slot and then liberally spray the can into the opening of the disc drawer to remove any dirt/debris/etc.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 1 year ago

If that does not work then it indicates the DVD drive has failed (which is not uncommon in these TV/DVD combo units), and would need to be replaced. If you're a DIY type then the entire rear of the set would need to be removed and then the DVD player extracted from the unit (not typically for the first timer, or faint of heart). In that case the DVD drive can be purchased at the link below for under $20 for your set:

http://www.ebay.com/itm/RCA-26LA30RQD-DVD-PLAYER-RE5119C097-/282281907180?_trksid=p2385738.m2548.l4275

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 1 year ago

Alternatively to have a shop perform this repair is somewhat cost-prohibitive at an average of $200 parts and labor (and the set could be replaced for that amount).

What I would suggest as a cost effective workaround is to purchase a separate DVD player (around $25 at Wal mart) and plug it into the TV's AV jacks and simply workaround the built in player to be able to continue to view DVD's on this set.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 1 year ago

If you need further assistance let me know. Before you go, PLEASE DO click at least a 3 STAR RATING, at the top of your screen. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.

Ask Your Own Recorders and Players Question
Electronics Technician: Aric, Technician replied 1 year ago

Do you need further assistance with this?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aric Your Own Question
Aric
Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 47,774
47,774 Satisfied Customers
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

Aric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I have an RCA LCD TV DVD COMBINATION GIVEN TO ME FOR
I have an RCA LCD TV DVD COMBINATION GIVEN TO ME FOR Christmas IN 2013. I am not able to eject the DVD that is in there and has been there several months. The last time I watched the movie inside I se… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an LG bp300 Blu-ray player that will not play Blu-ray
I have an LG bp300 Blu-ray player that will not play Blu-ray disc. Had it for two years and it sporadically plays certain disc but it always plays DVD and CD disc. Should I just buy a new one?… read more
Aric
Aric
Technician
Run A/V and repair business for over
47,774 satisfied customers
I can play pinnacle movie on my Samsung blue ray player, but
I can play pinnacle movie on my Samsung blue ray player, but my friend can't play the same dvd on his sony player. Why is that. He can play dvd's made on movie maker.… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
We have a Samsung Blue Ray dvd player model bde5300 will not
We have a Samsung Blue Ray dvd player model bde5300 will not play dvds we have previously watched. Message comes up on screen Cannot read this disc. Please check the regional code of the disc. This is… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My Toshiba DVD player, model SD-2715 has recently been unable
My Toshiba DVD player, model SD-2715 has recently been unable to play Netflix movies; however, it still plays my old DVD's. Do I need some kind of upgrade?… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
My SONY portable disc player starts playing a movie, then stalls.
My SONY portable disc player starts playing a movie, then stalls. The "whirring" sound seems to be alternating as if it is struggling.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
i own a samsung vcr and dvd player. the vcr is working but
i own a samsung vcr and dvd player. the vcr is working but not the dvd we might have moved the player when we put a disc in the dvd player a note appear that says this disc cannot be played we tried 3… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
my magnavox mpd850 portable dvd player stops playing while
my magnavox mpd850 portable dvd player stops playing while movie is playing, I tried cleaning it but it does not help.… read more
Martin
Martin
Electrical engineer
Bachelor\u0027s Degree
1,980 satisfied customers
I have a 2 yr.old Sony CD/DVD Player ( model # XXXXX )
I have a 2 yr.old Sony CD/DVD Player ( model # XXXXX ) which I love. Last night while viewing a DVD, I paused it for several minutes using the remote, then pushed play. The screen when back to the ori… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I bought a blueray player for christmas and have been playing
I bought a blueray player for christmas and have been playing my dvd's since then plus bluerays as well Yesterday i was playing my dvd's and last night I inserted a dvd and it wouldn't let it play. I … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I got an answer on the printer, have one on using a DVD recorder
I got an answer on the printer, have one on using a DVD recorder using DVD-R discs. I had done this without any problem for a couple of years and now it just spits them out saying it is a bad disc or … read more
AudioExpert
AudioExpert
Owner/ Operator
1 year of AS degree + Certification
105 satisfied customers
I have a portable dvd player that will say it cant load the
I have a portable dvd player that will say it can't load the dvd. Every once in awhile it will load and than stops playing about 2 mins. in. I have only had this player since june/july so I can't take… read more
Dr. Fix-It
Dr. Fix-It
Technician
430 satisfied customers
I have a sony portable cd/dvd player DVP-FX750 that is not
I have a sony portable cd/dvd player DVP-FX750 that is not working properly. I bought it about 5 months ago. When you go to load the DVD the player is barley spinning and then the screen says that you… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have two new CDs and they will not play on my TV, all I
I have two new CD's and they will not play on my TV, all I get is the DVD screen. Please help.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
First, I want to play childrens DVDs, like Finding Nemo.
First, I want to play children's DVD's, like Finding Nemo. My DVD-VCR player won't read the disc. Everything works because I put in one of my DVD's and it plays. All is set up like it should be but it… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a RCA DRC8335B dvd/vcr player and recorder. I have
I have a RCA DRC8335B dvd/vcr player and recorder. I have had it for several years and never could make it work. I brought it to copy vcr tapes to dvd's. I have called the 800 number on the unit, they… read more
Louie
Louie
Technician
Associate Degree
774 satisfied customers
I have a Panasonic DMR-EZ48V recorder/player which operates
I have a Panasonic DMR-EZ48V recorder/player which operates well playing commercial DVDs but won't play my holidays stills I have put onto a DVD. Apparently, the disc is "incompatible". How do I get t… read more
Neil
Neil
Technician
Associate Degree
52 satisfied customers
I have the LG BD3900 blu-ray disc player and the Movie, Photo/Music
I have the LG BD3900 blu-ray disc player and the Movie, Photo/Music icons are grayed out and will not play any discs. When I put a disc in the machine reads and then responds no disc. The other operat… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x