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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Panasonic Blu-ray Disc player and I cannot take the

Customer Question

I have a Panasonic Blu-ray Disc player and I cannot take the lock feature to use to watch my Amazon Prime? Can you help me
JA: What's the make/model of your device? How old is it?
Customer: It is model no. DMP-BD901 and it is 4 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I tried to turn off the lock feature but it does not do it in settings
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I tried to change the 4diget password ***** it does not work either
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Are you referring to your amazon account pin? Or to a parental lock on the panasonic?