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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 741
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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MY roku will not move from the opening page. I have

Customer Question

MY roku will not move from the opening page. I have disconnected it and tried the batteries, but nothing i s working
JA: What Roku model do you have?
Customer: roku 2
JA: What have you tried so far with your Roku media player?
Customer: tried disonnecting and replugging it - tried the batteries
JA: Anything else you want the video expert to know before I connect you?
Customer: Idon't know
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

Have you tried new batteries in Roku remote?