Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
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You need to simply "sync" the remote to the Roku box again, which is done by a full power reset of the Roku box.
Shut the TV off, and then unplug the power cord from the back of the Roku for 30 seconds and then plug it back in. Turn the TV on and you should then see the Roku letters display on the screen. Once that is done the remote should flash a green light meaning it's "syncing" with the box. You should then be able to use it. Let me know what happens after you try those steps please.
No, no phone call. I'm not sending that offer. Are you able to read my reply on this page with the steps I posted??
Are you able to read my reply on this page with the steps I posted??
You said "tv went to home page"- what home page? The TV home page? Or the Roku home page? Can you elaborate?
Are you able to navigate the Home Page at all with the remote?
On the back of the Roku box (right beneath the power jack) is a tiny pinhole reset button. Use a paperclip or another sharp object, press and hold that button for 8 seconds and release. The Roku will reset to factory defaults and ask you to set it up from scratch- as if it were new. Let me know if the remote responds when you're trying to set it back up.
The box didn't reset?
How long have you owned this for- less than a year? Or over a year?
Excellent and you're very welcome! You paid the website a deposit to work with me, but I am not actually paid unless you click a positive rating. Could you do that for me please?
Do you need further assistance with this?