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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 741
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have RDR-GX360 STUCK ON DVD1 UNITE FROZEN, RDR-GX360MODEL

Customer Question

I have RDR-GX360 STUCK ON DVD1 UNITE FROZEN
JA: What's the make/model of your device? How old is it?
Customer: RDR-GX360MODEL FROOZEN IN DVD1
JA: How long has this been going on? What troubleshooting have you tried?
Customer: ABOUT 2WEEK USED DATA RECOVERY AND NOTHING FROZEN
JA: Anything else you want the electronics expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

- Does the power and open/close button on unit itself work?

- Do you get DVD-1 message on unit when use remote control of unit?