Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
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This generally occurs when the Roku box locks up (a glitch) and needs to be reset. To do this, follow the steps below:
1) Shut the TV off.
2) Unplug the power cord from the back of the Roku Express for 10 seconds and then plug it back in.
3) Turn the TV on, and then after the Roku letters- let me know if the remote responds as it should.
Were you able to try those steps and are you still having the same problem?
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