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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Pearl; Pearl; where do I find the installation instructions?

Customer Question

Pearl;
JA: What's the make/model number of your device? How old is it?
Customer: Pearl; where do I find the installation instructions?
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just purchased your ROKU.
JA: Anything else you want the video expert to know before I connect you?
Customer: NO JUST INSTALLATION HELP
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

Is it Roku box or a stick similar to USB flash drive?

Customer: replied 2 months ago.
VIZIO M3D550KD
Expert:  Shahid replied 2 months ago.

OK, so it is Vizio TV where you have connected the Roku device, is this correct?

Is it Roku box or a stick similar to USB flash drive?

Customer: replied 2 months ago.
FOR 26 $ I WILL ASK FOR MY MONEY BACK, AND WHAT WAS THE FIVE DOLLARS ?
Customer: replied 2 months ago.
THANKS FOR NO HELP, AND I WILL PASS THE LACK OF INFO AROUND.
Expert:  Shahid replied 2 months ago.

NOTE: Phone call or any other offer is automated and not sent by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.

Contact customer service via help link on main page of website for any billing query/issue because I have no insight/ control over money matters here.

I'm just a TV tech here and a site user like you.

Expert:  Shahid replied 2 months ago.

I'm trying to help you and still looking for reply on requested info to proceed.

Customer: replied 2 months ago.
HOW DO I GET A REFUND OF MY 5$ charge?
Expert:  Shahid replied 2 months ago.

I already replied that..

Contact customer service via help link on main page of website for any billing query/issue because I have no insight/ control over money matters here.

I'm just a TV tech here and a site user like you.