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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an RCA CDRW Dual tray recorder. Haven't used I awhile

Customer Question

I have an RCA CDRW Dual tray recorder. Haven't used I awhile and can't open either drawer. I need a manuel.
JA: Who makes your media player? How old is it?
Customer: I guess it is RCA.
JA: What have you tried so far with your media player?
Customer: I have not tried to force it to open. It has been packed up for a few years but I really need it now.
JA: Anything else you want the video expert to know before I connect you?
Customer: It is almost new. I have another RCA Dual tray and it is wearing out.
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete make and model number of the "...RCA CDRW Dual tray recorder..."

Customer: replied 2 months ago.
I'm so sorry, but I got sick all of a sudden on my way to find the numbers. Serial OAB2501313 DA5700 42-7011
Expert:  Louie replied 2 months ago.

The model number please? not the serial number

...and Yes on the phone call soon as the system has cleared the "Status: ... failure"
Can you please check on your end?
...and contact Customer Service?