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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a tcl roku tv.\ I have to use the TV monitor to turn

Customer Question

I have a tcl roku tv.\
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: I have to use the TV monitor to turn on (light up) a motorola thing, then use the small one to turn on the TV.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It has been some months, but has been much harder to light the motorola. Had the TV about 8 months
JA: Anything else you want the video expert to know before I connect you?
Customer: How to light the motorola, where to aim, how long to hold?
Submitted: 2 months ago.
Category: Recorders and Players
Customer: replied 2 months ago.
The motorola thing could be from RCN or came with tcl-boku
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

Can you please get me the full model number off of the back of the TV?

Also, is the Motorola thing what you receive your channels from, and who is your cable provider please?

Customer: replied 2 months ago.
sorry, in the meantime, I figured it out. Goodby
Customer: replied 2 months ago.