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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18129
Experience:  Over 16 years experience installing and repairing electronics.
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I WAS TRYING TO ADD FEELN TO MY ACCOUNT AND WAS ASKED FOR MY

Customer Question

i WAS TRYING TO ADD FEELN TO MY ACCOUNT AND WAS ASKED FOR MY ROKU PIN NUMBER WHICH I HAVE FORGOTTEN
JA: What's the make/model of your device? How old is it?
Customer: LESS THAN A YEAR. dID NOT KEEP BOX OR SALES RECEIPT. iT IS ROKUPREMIERE+. IT IS 2016 MODEL
JA: How long has this been going on? What troubleshooting have you tried?
Customer: TRIED NONE JUST NEED MY PIN AND HAVE FORGOTTEN IT AND DO NOT KNOW HOW TO RESET
JA: Anything else you want the electronics expert to know before I connect you?
Customer: IS THERE SOMETHING ELSE I WILL NEED WHEN I CHAT WITH HIM
Submitted: 3 months ago.
Category: Recorders and Players
Customer: replied 3 months ago.
all i need is pin number so i can access account
Expert:  Pete replied 3 months ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 3 months ago.

To reset your Roku PIN:

  1. Log into your Roku account at my.roku.com.
  2. Under "PIN Preference", click "Update".
  3. Create or edit your PIN.
  4. Select a preference for PIN behavior.
  5. Click "Save Changes".

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