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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sony blu-ray just stopped working. Model: BDP S3200. Serial

Customer Question

Sony blu-ray just stopped working. Model: BDP S3200. Serial #(###) ###-####
JA: What's the make/model of your device? How old is it?
Customer: Sony blu-ray BDP S3200. #1156667.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It just quit. Took it to Best Buy. Geek squad said buy another one!
JA: Anything else you want the electronics expert to know before I connect you?
Customer: What else can I say...have an older model and it still works.
Submitted: 3 months ago.
Category: Recorders and Players
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Can you tell me more about the specific problem?
Is it giving an error message? Not ejecting? Not playin gapps?

Customer: replied 3 months ago.
No error message...just stopped working. Disc does eject. No gapps...just quit.