How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 720
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

I am trying to reactive my psvue roku Acct had to change

Customer Question

I am trying to reactive my psvue roku Acct had to change credit cards
JA: What's the make/model number of your device? How old is it?
Customer: It's a little roku box
JA: How long has this been an issue? What happened right before this popped up?
Customer: I got home and my roku was not working I have tried to sign in with my email and password ***** it says that I don't have an account
JA: Anything else you want the video expert to know before I connect you?
Customer: No
Submitted: 7 days ago.
Category: Recorders and Players
Expert:  electronicsguy replied 7 days ago.
Hi welcome to just answer
Have you ever ever used the roku before?
You need to go to my.roku. Com and on the account log in, select forgot password ***** enter your email address and let them send a link to reset the password