Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello, The Roku bouncing has nothing to do with your credit card it means the remote lost contact with the stick. So, what you need to do is shut the TV off- then unplug it from the TV, unplug the little USB power cord from it and then plug both back in. Once it's all reconnected turn on the TV and let me know if the remote responds. If it does not, then your next step would be to change the remote batteries. Let me know what happens.
Please view my reply and try those steps to proceed.