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I got roku trying to hook it up on m y tv, hang on, proscan

Customer Question
hello I got roku trying...
hello I got roku trying to hook it up on m y tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: hang on
JA: How long has this been an issue? What happened right before this popped up?
Customer: proscan tv
JA: Anything else you want the video expert to know before I connect you?
Customer: I just want to get it on my tv
Submitted: 7 months ago.Category: Recorders and Players
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Answered in 3 minutes by:
6/15/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 40,980
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you tell me the issue you have, getting it to work on your TV?

Please let me know

Thank you

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Customer reply replied 7 months ago
I need to put the code in on the tv it told me to go on line to put code on tv
Customer reply replied 7 months ago
your not helping me
Electronics Technician: Richard, Customer Service replied 7 months ago

Thanks

And what happened when you went online and retrieved the code?

It tells you the address to use.

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Customer reply replied 7 months ago
the code has expired an need new code then I need help by putting on tv
Customer reply replied 7 months ago
the address came to u
Electronics Technician: Richard, Customer Service replied 7 months ago

HI again

You can obtain your new code by using my link below

https://my.roku.com/link

Let me know how you go

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 767
767 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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