How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 728
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

Roku shows city skyline not usual selections

Customer Question

roku shows city skyline not usual selections
Submitted: 3 months ago.
Category: Recorders and Players
Expert:  Shahid replied 3 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 3 months ago.

- Could you please get me the complete model number written on Roku device in question?

Customer: replied 3 months ago.
I am not with the device now
Customer: replied 3 months ago.
I dont have the number of the device
Expert:  Shahid replied 3 months ago.

OK, is it rectangular Roku device hooked into HDMI input of TV?

Customer: replied 3 months ago.
but through a switch that also connects to tv and DVD
Expert:  Shahid replied 3 months ago.

OK, please reboot Roku device, unplug its power cord from wall outlet for 5 minutes, replug back in to reboot and reply back with the result.