Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Get me the model number off the back of the Vizio and tell me if you have the Vizio remote and also tell me what you see on your screen.
View my reply and type one back to continue.
Just wondering if you needed help here?
Thank you. Do you have the original Vizio remote and what exactly do you see on the TV screen please? I need details since I can't see what you're seeing.
Use the Input button on the Vizio remote to select the HDMI Input you've plugged the stick into- they're labeled (HDMI 1, 2, 3, etc.). Once you do that you should get the startup screen. Let me know.
Are you still with me here?
I'm unsure why you're unable to reply, but have you selected the HDMI Input that you've plugged into using the Vizio remote yet please?
Huh? On DISH just means you have the TV on the DISH Input. Use the Vizio remote Input button and select the OTHER HDMI INPUT. Can you do that?
Comp is not HDMI. I think you're confused. Let's back up. Which HDMI Input on the TV do you have the Fire Stick plugged into please?
Sorry, I meant Roku.
Which HDMI port is the Roku stick plugged into? They are labeled- which one is it? HDMI 1, HDMI 2 or HDMI 3?
The quick way to get to the this to work is to move the actual stick on different hmdi connector until you find which connector is currently selected.
Do you want to have a phone discussion?