Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hi welcome to just answer
I am afraid that there might be a significant damage on the disk loading mechanism. The tray not open tells me that it is gear damage of locking obstruction.
The reading area not finding the cd, it looks like the limits that tells the laser to stop are not functioningredients.
I am sorry that this might need someone to physically look at the system at a repair shop or sending it in for manufacturer warranty or paid repairs.