Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Does this happen on all apps?
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Roku is not an app though, that is your hardware.
I am asking you what apps are not connecting or are giving the not connecting error. Does it happen on everything (netflix, amazon, hulu, etc), or only on certain apps?
Okay please go unplug power to both the roku (and hdmi) as well as to your wifi router, wait 5 minutes
replug, then go into the settings menu on the roku under network and reconnect to your wifi.
let me know the results when you have a chance
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