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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 734
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV is less than 2yrs old with a built in ROKU player.

Customer Question

My TV is less than 2yrs old with a built in ROKU player. Three days ago the ROKU player stopped working. I subscribe to SLING to watch the news and sports I have not been able to enjoy my TV for 3 days.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Make-Hitachi Model# *****
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
JA: How long has this been an issue? What happened right before this popped up?
Customer: This happened 3days ago.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Just before it happened we were watching CNN news on sling.
Submitted: 7 months ago.
Category: Recorders and Players
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

Are any of the other apps working on the roku function?

Customer: replied 7 months ago.
Expert:  Nathan replied 7 months ago.

Can you please give me a bit more detail?
Does it give any error messages?