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electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 682
Experience:  Worked on these instruments for over 15 years.
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Can't get roku to connect, model 2710x, don't know this was

Customer Question

can't get roku to connect
JA: What's the make/model number of your device? How old is it?
Customer: model 2710x
JA: How long has this been an issue? What happened right before this popped up?
Customer: don't know this was a gift from a friend at Christmas. Haven't ever had the device working since I received it
JA: Anything else you want the video expert to know before I connect you?
Customer: the remote control isn't responding also
Submitted: 9 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 9 months ago.
Hi welcome to just answer
Did you follow the installation instructions?
How far is your wireless router from the device?