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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 719
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My Roku states I'm not connected, about 4 years old #2500x,

Customer Question

my Roku states I'm not connected
JA: What's the make/model number of your device? How old is it?
Customer: about 4 years old #2500x
JA: How long has this been an issue? What happened right before this popped up?
Customer: I was watching last night it was fine. Just now when I put it on it will not open the channels. I didn't notice anything unusual when I turned it on.
JA: Anything else you want the video expert to know before I connect you?
Customer: no?
Submitted: 6 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 6 months ago.

Hi welcome to just answer

I am sorry to hear that your roku is not working

How are you connected to the internet?

Who is your service provider?