How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask electronicsguy Your Own Question
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 664
Experience:  Worked on these instruments for over 15 years.
Type Your Recorders and Players Question Here...
electronicsguy is online now
A new question is answered every 9 seconds

I have a brand new sony sr510h dvd player that wil lnto paly

Customer Question

I have a brand new sony sr510h dvd player that wil lnto paly any dvd's getting the error that it cannot read the disk have chacked the cables tried multiple commercial dvd's that p[lay on other players set the language code manually
JA: What's the make/model number of your device? How old is it?
Customer: brand new out of th ebox the box sony dvp0sr510h
JA: How long has this been an issue? What happened right before this popped up?
Customer: dvp-SR510H
JA: Anything else you want the video expert to know before I connect you?
Customer: it has never played any dvd's
Submitted: 10 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 10 months ago.

Hi welcome to just answer.

How many dvds have you tried. Can you listen closely to determine whether the disk is spinning