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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 727
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My roku has no internet connection. That is what it is

Customer Question

My roku has no internet connection. That is what it is saying. I called to make sure my connection was good with charter and it is. I have wireles is on. so what do I need to do now. I would like to talk to some one.
JA: What's the make/model number of your device? How old is it?
Customer: make Roku 2, not that old maybe 5 mo old. serial # SF4618056991
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was like this all day. I tryed uesing this morring and then I left to go and do something else. It was working good last night.
JA: Anything else you want the video expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Recorders and Players
Expert:  Nathan replied 8 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 8 months ago.

Can you tell me the specific error message it is giving? Are you connecting to wifi?

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