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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 741
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have Roku and also wireless internet cable.. All my Roku

Customer Question

I have Roku and also wireless internet cable.. All my Roku programs, Netflix and Amazon Prime, are dim, hard to see. But when I use my cable for programs, the TV screen is clear and bright. I have increased y TV settings to the brightest but nothing helps in Roku. Ideas?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Hang One LG, cant' tell model. Coming up on 2 yrears
JA: How long has this been an issue? What happened right before this popped up?
Customer: Started about amonth ago. Got cable installed about 2 months ago
JA: Anything else you want the video expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Recorders and Players
Expert:  Shahid replied 11 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 11 months ago.

- Does the Roku home screen/ menu come up dim as well?