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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 734
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I cant get my new Roku express + to recognize my wifi, Brand

Customer Question

I cant get my new Roku express + to recognize my wifi
JA: What's the make/model number of your device? How old is it?
Customer: Brand new Roku Express +
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just bought the roku, hooked it up, and cannot get it to connect
JA: Anything else you want the video expert to know before I connect you?
Customer: I have an Xfinity wifi tower and entgered the password ***** the bottom
Submitted: 10 months ago.
Category: Recorders and Players
Expert:  Jason Jones replied 10 months ago.

I am the person that will be helping you today.

What happens when you enter the password ***** attempt to connect?

I will be standing by, looking forward to your response.

Thank you,