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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 742
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have just bought a new external hard drive for my vast

Customer Question

I have just bought a new external hard drive for my vast decoder. the menu will not allow new to go to the format*****format. over to you Pearl
JA: What is the complete model and serial number of your machine?
Customer: dsd 4121 serial coming in a tick
JA: Anything else you want the equipment mechanic to know before I connect you?
Customer: no I dont think so
Submitted: 11 months ago.
Category: Recorders and Players
Customer: replied 11 months ago.
serial number of the vast decoder is 4121 0202 000579x1
Expert:  Richard replied 11 months ago.

Hi there and welcome

What happens when you try to format the harddisk? What error do you receive?