Recorders and Players

Recorder Player Problems? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Recorders and Players

I have a DVD recorder DMR-ex79. The reader writter mechanism

Customer Question
I have a DVD recorder...
I have a DVD recorder DMR-ex79.
The reader writter mechanism is reluctant to accept a blank disc and says not compatable etc.
Can the reader writter be replaced - how, where
Can discs be finalised on other panasonic recorders?
Submitted: 1 year ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 20 minutes by:
11/14/2016
Electronics Technician: Nathan, Technician replied 1 year ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 27,430
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 1 year ago

What discs are you using? Brand? Dvd- or +? R or RW?

Ask Your Own Recorders and Players Question
Customer reply replied 1 year ago
Sorry - it is unlikely you will be able to help much - i live in Australia
[unless there is something i can do here personally]I use Sony DVD-R
Electronics Technician: Nathan, Technician replied 1 year ago

Yes I know you are in AU, and I am familiar with the model.

Will it ever accept ANY disc?

Have you tried DVD+R format instead?

Ask Your Own Recorders and Players Question
Customer reply replied 1 year ago
not tried +R for many yearsJust tried a Panasonic DVD RAM RW disc that came with the unit - same answer 'no read'[Do you think you will be able to find a satisfactory answer - i don't want to waste your time or my deposit]
Customer reply replied 1 year ago
It does accept discs to watch discs i have already recorded on
Electronics Technician: Nathan, Technician replied 1 year ago

Thank you for confirming.

This is a hardware issue, not an issue with the discs, formatting, or software.

This is a normal part of age related wear and tear on these units, the "write laser" emitter diode fails with use, and for a 2009 model it is actually well past its service life.

The repair approach here would be to replace the entire drive assembly. It can be done, but is generally not practical, it would cost you far more to repair than it would to buy a whole new recorder. I can help you find a repair shop, if you'd like, but you'd be better off with a new model at this point. A new unit should still be able to play your existing recordings though.

My apologies for the news, but let me know how you'd like to proceed.

Thanks,

Nathan

Ask Your Own Recorders and Players Question
Customer reply replied 1 year ago
Thanks Nathan,
Sorry we were unable to get a satisfactory solution
basically you tell me it is worn out
Please understand i will not be able to agree to a fee for a 'satisfactory solution'
kind regards Michael.
Electronics Technician: Nathan, Technician replied 1 year ago

Unfortunately I'm limited to diagnosing and explaining the problem, this is the same answer you'd get at any repair shop, and be charged a $125 diagnostic fee for the exact same information. I did offer as well additional information for you, if you would like to pursue repair or replacement.

You have paid the full fee to the site already, but have not credited me for my time. You may request a refund from the help page.

--

Please note:

I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.

Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. I apologize this is not the outcome you had hoped for, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.

Ask Your Own Recorders and Players Question
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 27,430
27,430 Satisfied Customers
Experience: Electronics technician for install, troubleshooting, and repairs.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

761 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Engineer John C.

Engineer John C.

Engineer

166 satisfied customers

Expert in Recorders and Players like the popular ROKU. I am Computer Eng. with 10+ years of experience with network devices.

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

44 satisfied customers

Over 25 years experience in electronic repair and design.

< Previous | Next >

Related Recorders and Players Questions
I plugged the Roku 3 into my TV, but can't remember what to
I plugged the Roku 3 into my TV, but can't remember what to do now. Sorry, I'm not much of a techhy and my son set it up a long time ago. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
We were able to get Netflix over Roku last night but now
We were able to get Netflix over Roku last night but now when we try, even when we successfully log into Amazon Prime, we get a message that says "HDCP unauthorized. Content Disabled." when we try to … read more
Nathan
Nathan
Technician
27,430 satisfied customers
We are getting a message "adcp unauthorised. Content
we are getting a message "adcp unauthorised. Content disabled. Please advise … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
Pioneer DVR-510H. I have tried 3 different remote controls
I have tried 3 different remote controls and none work. I am suspecting the remote control sensor circuits in the recorder. I have the service manual & parts list so I would like to work out what parts would be suspect. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
We can't log in to any shows. Sling shows error 2-5 netflix
we can't log in to any shows. Sling shows error 2-5 netflix says internal error … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I have DirecTV and I'm not sure how to set up Roku Streaming
I have DirecTV and I'm not sure how to set up Roku Streaming Stick … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
I have an HCD-GX355. The model was purchased at Best Buy on
I have an HCD-GX355. The model was purchased at Best Buy on 11/19/05. … read more
Harry
Harry
536 satisfied customers
How do I loop videos on a sharp roku lc-55lbu591u please :)
how do I loop videos on a sharp roku lc-55lbu591u please :) … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Firmware corrupted. JVC, 9 years old. Hard reset. I think
Firmware corrupted JA: Who makes your media player? How old is it? Customer: JVC , 9 years old JA: What have you tried so far with your JVC media player? Customer: Hard reset JA: Anything else you wan… read more
Harry
Harry
536 satisfied customers
L73 receiver DVD tray doesn't open. No disc is inside. Any
L73 receiver DVD tray doesn't open. No disc is inside. Any thing I could try? … read more
Harry
Harry
536 satisfied customers
Well in my Roku Insignia screen. some channels are too wide
Well in my Roku Insignia screen. some channels are too wide and I can nor see the right and lef edges. I have been looking the solution in settings but I can't find the option to reduce the image in order to have fit the screen. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
I still have a Panasonic VCR that I like to record on. My
I still have a Panasonic VCR that I like to record on. My cable company has now made it so that we can only get cable using a digital cable box. I can still watch a VHS tape from the VCR, so I know I … read more
Louie
Louie
Technician
Associate Degree
761 satisfied customers
My DVD player (not on the computer) won't open. Philips.
I turn it on and push open/close. It sounds like it's turning. It flashes "open" and "close" until it settles on "open", but it doesn't open. … read more
Nathan
Nathan
Technician
27,430 satisfied customers
I want to change the area code on my DMP-BD84 Blu ray
I want to change the area code on my DMP-BD84 Blu ray palyer … read more
Nathan
Nathan
Technician
27,430 satisfied customers
I increased my century link speed to 12.5 mbps and am trying
i increased my century link speed to 12.5 mbps and am trying to reconnect my roku to the wireless network without success. please help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I. I. An el, I. It is not about the player but about Netflix
It is not about the player but about Netflix that I cancelled and still being billed for. … read more
Harry
Harry
536 satisfied customers
Forgot my password tried to reset. Can't log in. Error code
Forgot my password ***** to reset. Can't log in. Error code RLI-110 … read more
Harry
Harry
536 satisfied customers
I have the rook set up and ROKU is on my tv screen. how do I
I have the rook set up and ROKU is on my tv screen. how do I get started … read more
Harry
Harry
536 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x