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My fire stick remote stoped working i changed the battery

Customer Question
and still nothing i just...
my fire stick remote stoped working i changed the battery and still nothing i just brought it today
JA: What's the make/model of your device? How old is it?
Customer: fire tv stick with alexa remote
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i just brought it today, it worked for about 1/2 hour
JA: Anything else you want the eReader expert to know before I connect you?
Customer: no
Submitted: 1 year ago.Category: Recorders and Players
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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 39 minutes by:
10/25/2016
Electronics Technician: Nathan, Technician replied 1 year ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 26,511
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Ask Your Own Recorders and Players Question
Electronics Technician: Nathan, Technician replied 1 year ago

Hello Curtis,

Can you tell me the make/model of the tv?
Are you still seeing the amazon logo, home page, apps, etc on the tv screen currently?

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 754
754 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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