How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask electronicsguy Your Own Question
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 655
Experience:  Worked on these instruments for over 15 years.
Type Your Recorders and Players Question Here...
electronicsguy is online now
A new question is answered every 9 seconds

My RCA Opal M4204 A, when I power it up it stays in the

Customer Question

my RCA Opal M4204 A, when I power it up it stays in the initializing mode and won't open up, turn it off then on again and same results, while attached to computer I can access the files that are on the Opal
JA: What's the make/model of your device? How old is it?
Customer: RCA Opal M4204 A, not sure of age
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it's been like this for about a month, haven't done anything yet
JA: Anything else you want the electronics expert to know before I connect you?
Customer: nope
Submitted: 9 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 9 months ago.


Welcome to just answer.

Have you tried to reset the system to factory default?

Please backup all your files and then try to reset the system by pressing and holding power button and menu together for 10-15 secondso.

Let me know the results.

Customer: replied 9 months ago.
the power and menu button is the same button
Expert:  electronicsguy replied 9 months ago.
Ok press it and hold it down
Customer: replied 9 months ago.
Have done that several times, Hold it down for 20 - 30 seconds, all it does is turn it off
Expert:  electronicsguy replied 9 months ago.

Have you tried to update the firmware?

Customer: replied 9 months ago.
No I haven't tried that, but will
Where do I find the firm ware
Expert:  electronicsguy replied 9 months ago.

Here is a link to site to download firmware