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Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 25418
Experience:  Electronics technician for install, troubleshooting, and repairs.
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Lost my Roku link code, roku 2 xs, was working but after a

Customer Question

lost my Roku link code
JA: What's the make/model number of your device? How old is it?
Customer: roku 2 xs
JA: How long has this been an issue? What happened right before this popped up?
Customer: was working but after a move it won't hook up
JA: Anything else you want the video expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Recorders and Players
Expert:  Nathan replied 11 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 11 months ago.

You only ever need the link code once, for the first time setup. The purpose of that is to register the roku device to a roku account, which won't change after it is done initially.

If you have moved, what you need to do is to connect the roku to your new home wifi account.
Turn the roku on and go into the roku settings menu under network/wireless, it should scan for available networks, pick yours, and enter your new wifi password.

Let me know if that helps.