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MY SONY BLUE RAY PLAYER WILL NOT PLAY AMAZON PRIME BUT IT

Customer Question
DOES PLAY NETFLIX. WHAT...
MY SONY BLUE RAY PLAYER WILL NOT PLAY AMAZON PRIME BUT IT DOES PLAY NETFLIX. WHAT IS GOING ON AND I CHECK WITH AMAZON AND NO ANSWER THERE
Submitted: 1 year ago.Category: Recorders and Players
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Answered in 2 minutes by:
7/3/2016
Electronics Technician: Nathan, Technician replied 1 year ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 27,418
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please go into the setup menu on the bluray and tell me what it shows for the current software version?

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Electronics Technician: Nathan, Technician replied 1 year ago

Do you need more help with this?
If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 767
767 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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