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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 727
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a roku 2xu and a Asus wireless N router.The router is

Customer Question

i have a roku 2xu and a Asus wireless N router.The router is about 2 feet from the roku. I don't get a roku signal on my tv. It has worked in the past. The router is new. Please call me at###-##-####Charles Barnett
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Shahid replied 1 year ago.

Hello Charles, Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.

- Does Roku logo/ Home screen come up on TV?

Phone call assistance would cost you additional $26, please confirm if you wish to proceed with phone call.


Customer: replied 1 year ago.
I don,t want to pay $25 for a phone call. I will send the roku back. Thank You.
Expert:  Shahid replied 1 year ago.

OK, no problem.