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Ask Aric Your Own Question
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 44483
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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I tried to play a new Blue ray disc on my LG player which is

Customer Question

I tried to play a new Blue ray disc on my LG player which is about 4 years old and it is saying on the screen that i need to contact you to update my blue ray player. can you please tell me what i should do
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Aric replied 1 year ago.
Hello and sorry you're having problems. There is a Firmware update for your player that you would need to download and install. Installation instructions are located in your user's manual, and I will also post a link to them for you. Additionally the Firmware Update itself (click on "software update") is available at the following link:
Expert:  Aric replied 1 year ago.
Additionally you can find instructions on how to update from the player itself, on page 85 at the manual at the link below:
Expert:  Aric replied 1 year ago.
Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.
Expert:  Aric replied 1 year ago.
Do you need further assistance with this?