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My roku remote is not responding. This was just fine 30

Customer Question
minutes ago & is now stalled...
my roku remote is not responding. This was just fine 30 minutes ago & is now
stalled on "search".
Submitted: 2 years ago.Category: Recorders and Players
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Answered in 1 minute by:
3/6/2016
Electronics Technician: Shahid, Technician replied 2 years ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,494
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.
I need additional info to troubleshoot the issue.

- Have you tried to unplug Roku box power cord from wall outlet for 10 minutes to reset, replug back in and check?
If not yet, can you try it now and reply back with the result?

Thanks.

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