Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Bought Sony BDP S 300 blue ray player years ago. Rarely able…

Customer Question
Bought Sony BDP S 300...
Bought Sony BDP S 300 blue ray player years ago. Rarely able to use it because get message "cannot play this disc" most of the time. HELP!!
Submitted: 2 years ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 3 minutes by:
2/11/2016
Electronics Technician: Nathan, Technician replied 2 years ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 31,354
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Does this happen on all discs? Only on bluray? Only on regular dvds?

Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Sony Bdp S-770 will not play a 3D blue ray disk, why not?
Sony Bdp S-770 will not play a 3D blue ray disk, why not? … read more
Louie
Louie
Technician
Associate Degree
780 satisfied customers
We have a blue ray disc player and I just bought a series of
Hello We have a blue ray disc player and I just bought a series of blue ray disc by BBC planet earth. When I go to play them, I get a warning sign saying it cannot play the disc. … read more
Nathan
Nathan
Technician
31,354 satisfied customers
I have a Sony blue ray player model number. BDP-S5100. I am
I have a Sony blue ray player model number. BDP-S5100. I am trying to get it to play through a Bose sound touch 300 sound bar. I have a Sony tv and a direct tv already connected and working, but the b… read more
Nathan
Nathan
Technician
31,354 satisfied customers
I have a Blu-ray Disc/DVD Player Model BDP-BX510, serial #
I have a Blu-ray Disc/DVD Player Model BDP-BX510, serial #(###) ###-#### ***** has stopped playnig DVD's that it has played in past. It says cannot play disc format. It will still play Blu-ray disc.… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
my sony BDP-S185 will not play my blue ray disc or the digital
my sony BDP-S185 will not play my blue ray disc or the digital disc in color. what is the problem . I bought it about four days ago… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Sony Blue Ray (BDP-5185) Problem: Received HomeLand from
Sony Blue Ray (BDP-5185) Problem: Received HomeLand from NetFlix. Disc 1. after playing returned and received Disc 2. Put in Disc 2 and screen kept saying "insert disc 1". Netflex told us we would hav… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
i have a sony bravia tv & have netflix thru my blue ray.i think
i have a sony bravia tv & have netflix thru my blue ray.i think i need an update because i am not getting a browse to find a movie how do i do that… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
my blue ray disc alien will not play on my blue ray disc player,
my blue ray disc alien will not play on my blue ray disc player, it keeps saying this function is not supported… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have the BDP-41 FD Blue-ray 3D player Elite. It just stoped
I have the BDP-41 FD Blue-ray 3D player Elite. It just stoped playing Blue-ray disks. It will still play dvd and cd just not the Blue-ray. Any suggestions?… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Have a blue ray player. Recently purchased a blue ray movie
Have a blue ray player. Recently purchased a blue ray movie and it will not play anything. Tried one of my older ones and it plays great. This is the first blue ray I've purchased in a long time thoug… read more
Rod
Rod
Engineer
Graduate Certificate
70 satisfied customers
I have a Sony Blu Ray Disc Player model no. BDP-s350, no.(NNN) NNN-NNNN
I have a Sony Blu Ray Disc Player model no. BDP-s350, no.(NNN) NNN-NNNN8c, software version 07.2.024. This player was operating with all our blu Ray discs and suddenly we cannot play a large number of… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have 3 Sony Blu Ray players, I cant play some DVD Blu Ray
I have 3 Sony Blu Ray players, I can't play some DVD Blu Ray or HD discs on two of them. The one that will play them has an open and close on the remote control...on the other two I have to get up and… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have a SONY Blu-Ray player (Sony BDP-370) and it is Multi-Region
I have a SONY Blu-Ray player (Sony BDP-370) and it is Multi-Region for both Blu-Ray and DVDs (ordered that way from the factory and has always worked fine for all regions). I recently bought a One for… read more
Ridgerunnerras
Ridgerunnerras
Technical Support Engineer
Associate Degree
I have a Sony BDP S-61 Blu ray player that loads the disc,
I have a Sony BDP S-61 Blu ray player that loads the disc, goes to the menu page but won't play what's up?!!!… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My oppo blue rayplayer will not play blue ray disk from Netflix.
My oppo blue rayplayer will not play blue ray disk from Netflix. I was able to play blue ray disk from the series up until now. Any help… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
i love my sony blue ray BDP-S350 (model number 1556 6066) but
i love my sony blue ray BDP-S350 (model number 1556 6066) but when i try to insert a blue ray DVD, the monitor on the blue ray says "unknown." then when i click on the "unknown" square, it says "canno… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have a Sony Disc Explorer 400 multi-disc player -- CD/DVD
I have a Sony Disc Explorer 400 multi-disc player -- CD/DVD Player DVD-CX995X When I push it "ON," the Sony blue lights up and the display shows "READING," but then it reads 'CANNOT PLAY" instead of p… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
I have a Sony BDP S300 Blue Ray player, which no longer plays
I have a Sony BDP S300 Blue Ray player, which no longer plays blue ray discs, but plays non blue ray just fine. Is it just time for a new blue ray player, or maybe I messed up the settings??? Ron McCa… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x