How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 720
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a Sony DVR/Tape recorder----RDR-VX555, numberthat was

Customer Question

I have a Sony DVR/Tape recorder----RDR-VX555, number(###) ###-####that was recently connect to my new Samsung T V. I tried to use it today to play a tape. It didn't work and now my TV also won't work. I'm told I need a source code. Can you help and how do I insert that code?
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Louie replied 1 year ago.

Hi Jimmy and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, have you tried unplugging both the Sony and the Samsung for an extended period of time? ...and then plug back in but use a different outlet?

Customer: replied 1 year ago.
I have tried that. My Samsung is working fine now. Dish was able to tell me how to fix it, I'm afraid to try the Sony box until I have the source code. When can I expect it?
Expert:  Louie replied 1 year ago.

Sorry; source code?