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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 734
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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DVR620ku playing VHS there is no picture at all. Unit was

Customer Question

DVR620ku playing VHS there is no picture at all. Unit was working fine. then when playback vas, does not play on tv. connections are intact. did reset to factory default. can communicate set up , etc. to screen. vas tape plays but no picture
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, on the described "...vas tape plays but no picture...", is there sound?

Please confirm that there is picture and sound when playing a DVD disc.

Additionally, please describe how the Toshiba DVR620KU is connected to the TV using what kind of cable(s).