Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
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First open the Amazon Prime web page on your computer and sign in. Then Open the Amazon app on your Roku, then sign in with your Amazon account email and password. Then enter the 5 or 6 character code found in the Amazon Video app on your device to register it with your Amazon account. >>>Click here to register thr code <<<<Then, click on "Continue" to proceed to the next step.
Okay, what is the model of your Roku please?
What type Roku do you have? Roku 3, Roku 4, etc..
There are different models of the Roku players, which do you have?
Click here to view the Roku models
Okay, the Netgear is your Router. Are you trying to view Amazon Prime on your computer or tv?
Okay, do you have the Roku player box connected to the tv?
Or is your tv a Roku tv?
Okay, I am sorry about the confusion. Roku has a streaming video player that has the Amazon app. I thought you had the playe instead of the tv.
The best way to use the Amazon app with the tv is by either getting a device that has the app built in or use your computer to connect to the tv with an HDMI cable.
Does your computer have HDMI output?
Let me know the brand model of your computer and I can check the options for you.