How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 12298
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

An incorrect code was put into my Samsung 3D bluray DVD

Customer Question

An incorrect code was put into my Samsung 3D bluray DVD player/recorder to make it multi region. Now I am having problems. Is there a code that can be put in to bring it back to factory settings please. If there is, how do I enter it?
Submitted: 1 year ago.
Category: Recorders and Players
Customer: replied 1 year ago.
Can you please tell me how much longer do I have to wait for an answer to my problem.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Louie replied 1 year ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, please provide more details on "...having problems..."

Still and on "...bring it back to factory settings...", perform a RESET (if system would allow and if have not been tried). Click HERE.

However and on most instances, the prescribed procedure is to re-load the firmware; i.e. flash the EPROM.

A hopeful workaround is to try manually upgrading/reloading the firmware or even upgrading to a known functional/bug-free version. Please click HERE for detailed instructions while HERE for the zipped copy of the firmware.