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Michael Hannigan
Michael Hannigan, Engineer
Category: Recorders and Players
Satisfied Customers: 11820
Experience:  25+ Years Experience in Computers and Electronics.
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Both of our roke wands are not working. Tried new batteries

Customer Question

both of our roke wands are not working. Tried new batteries but nothing. Can you send us 2 new wands? put it in our monthly billing?
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Michael Hannigan replied 2 years ago.

Hello, my name is ***** ***** I can help you with your question.

In order to give you the best suggestion to solve these issues I need a bit more information:

- Can you please provide the full model number of your Wands.

- Do any of them power on at all?

- Did both failed simultaneously?

Please try to answer these questions accordingly in order to give you the best possible solution.

Thank You.