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Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 37543
Experience:  Over 20 years fixing Electronically devices
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I have an I Pod 2 and tried to download an update, I think

Customer Question

Hi , I have an I Pod 2 and tried to download an update , I think 8.4 and now I Pod is frozen, wont turn on or off, any suggestions, thanks, Russell.
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Richard replied 2 years ago.

Hi there and welcome

Can you connect it to your computer and then open iTunes and hold the home button.

Tell me Russell when doing this if iTunes indicates it has detected the iPod in recovery mode please.