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Michael Hannigan
Michael Hannigan, Engineer
Category: Recorders and Players
Satisfied Customers: 11820
Experience:  25+ Years Experience in Computers and Electronics.
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Roku 1 will only go to "roku" screen then turns off we've

Customer Question

roku 1 will only go to "roku" screen then turns off we've reset it and does same thing.
Submitted: 2 years ago.
Category: Recorders and Players
Customer: replied 2 years ago.
do not answer I want redund
Customer: replied 2 years ago.
Expert:  Michael Hannigan replied 2 years ago.

Hello. My name is***** can help you with your question.

The first thing I would suggest doing is unplugging other inputs from the TV temporarily to make sure that the TV does not switch inputs while the Roku screen is changing. Then do the reset again and go through the setup. If it still doesn't work, let me know and we can go from there.