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Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 18127
Experience:  Over 16 years experience installing and repairing electronics.
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I'm trying to set up my roku. it says "my network is not

Customer Question

i'm trying to set up my roku. it says "my network is not shown". Yet, the computer that i am on is showing a string signal from my router.
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  Pete replied 2 years ago.

Hi there,

Are you trying to connect it to a wireless network?

If so, connect the Roku with a wired (ethernet) connection and go ahead with the setup.

Select "Settings" then "Player Info" and ensure the wireless MAC address is entered correctly.

If it is, you can then try connecting it wirelessly again.