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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 720
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung 4K Ultra HD 3D 48" TV connected to a Panasonic

Customer Question

I have a Samsung 4K Ultra HD 3D 48" TV connected to a Panasonic DMR-EH69 DVR and a Toshiba DVR620KU. When recording a full screen aspect program on a DVD, the resulting playback product is in letterbox aspect.
What can I do to resolve this?
Submitted: 2 years ago.
Category: Recorders and Players
Expert:  TV-Tech1 replied 2 years ago.
Both of your recorders seem to be LOW DEF recorders. Any of them have HI DEF HDMI >>INPUT, not OUTPUT to your TV<< connectors on them? And are you using either cable or Satellite box to receive the TV shows you want to record?