Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Vizio blue ray player with wi-fi model vbr135 has had problems…

Customer Question
My Vizio blue ray player...
My Vizio blue ray player with wi-fi model vbr135 has had problems for over 2 years with both Nexflix & Pandora by freezing the screen or just drop them out back to selection screen.
When these problems were brought up with a discussion with Vizio techs over the phone they recommended was to just unplug the player and replug it. I did that and it ran fine for may be a week or so. Now it happens more often and I am tired of unplug etc. I think that it is time to replace it with anything but a Vizio player.
My internet speed is 6 Mpbs and Netflix says that it is sufficient for them. Do you agree?
Submitted: 3 years ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Answered in 2 minutes by:
6/15/2015
Electronics Technician: Nathan, Technician replied 3 years ago
Nathan
Nathan, Technician
Category: Recorders and Players
Satisfied Customers: 31,381
Experience: Electronics technician for install, troubleshooting, and repairs.
Verified
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble. That speed is sufficient for standard def netflix. You won't be able to get smooth HD, or 4k content, but it will be fine for a single netflix stream.Keep in mind that your internet speed is shared with all your devices, so you probably aren't getting 6 dedicated to just netflix. Every computer, phone, tablet, etc using the home wifi connection is using up some of that, and it all can contribute to slowing of the streaming. I'd be happy to recommend a replacement smart bluray player for you, if you'd like. You may need to upgrade your router as well. Do you have problems with any other devices?
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
Answer not good.
not a penny worth!
Electronics Technician: Nathan, Technician replied 3 years ago
I didn't provide an answer, I asked you some follow up questions.I can't help without some of those details I've asked you for. What type of answer were you expecting?
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
I have no other things are use my router. AT&T replaced it weeks ago for another reason.
Customer reply replied 3 years ago
This is looking like a ripper for my money. Cancel my credit card!
Customer reply replied 3 years ago
I am not satisfied!
Electronics Technician: Nathan, Technician replied 3 years ago
I am an independent technician and I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services. I have no control over billing. You can make your own cancellation request through the customer service page.Good luck to you.Nathan
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 780
780 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

780 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
I cannot connect netflix on my bluray player. No it just
I cannot connect netflix on my bluray player JA: Are you getting any error messages when you try to connect to Netflix? Customer: no it just says cannot connect ro the internet JA: How is your interne… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a Vizio 3 d blue ray player that is about 7 years
Hi I have a Vizio 3 d blue ray player that is about 7 years old. In the last couple of months it won't recognize any disc, but all other features work, then after a couple of week disc starts working … read more
Harry
Harry
2,172 satisfied customers
I cannot activate my Roku as the screen claims that I am not
i cannot activate my Roku as the screen claims that I am not connected to the Internet. This is not so as I am connected to HOME WI FI. i have four devices that are working perfectly with it. I went t… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
TV OK bought LG blue ray player to stream Netflix player
TV OK bought LG blue ray player to stream Netflix player wont recognize my router … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
We have Netflix set up through our wireless sony VCR. I can
We have Netflix set up through our wireless sony VCR. I can open netflix and can get into most files but the television file on the "see all" button sends me to "reference code 300" and we go any furt… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Brand new remote for LG Blu Ray model BPM35 opens drawer and
Brand new remote for LG Blu Ray model BPM35 opens drawer and turns player on, but will not work other functions in menu … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
I have a Sony Blu-ray player model #BDP-S570/BX57 that has
I have a Sony Blu-ray player model #BDP-S570/BX57 that has been humming along on our wireless router for several years. All of a sudden it won't connect to the internet to stream Netflix. I have tried… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My son set up my netflix account on my Roku player but now
my son set up my netflix account on my Roku player but now im having trouble retrieving data… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
DMP-BD89 Blu-ray player screen freezes when playing Netflix
DMP-BD89 Blu-ray player screen freezes when playing Netflix streaming shows. New high-speed modem (1.2 MHz) was installed today but it didn't help. Can you help please?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have Cisco Router with Wi-Fi. I have Sony Blue Ray Player
I have Cisco Router with Wi-Fi. I have Sony Blue Ray Player connected to TV. I have had this setup for about 2 years. Use with Hulu, Vudu, and Netflix. For all services, I now get "Connection Status C… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I used my Roku2 last night (watching Huluplus)with no problems.
I used my Roku2 last night (watching Huluplus)with no problems. Tonight, having been away from home all day, my screen seems frozen. Rather than the usual array of netflix, pandora, hulu, etc. there i… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a VBR 122. Am trying to get Netflix via internet.
I have a VBR 122. Am trying to get Netflix via internet. I have a Wi-Fi connection. When I click on Netflix, I get a message "Connecting to Netflix", then "Getting titles....". Then nothing else happe… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My VIZIO BLU RAY PLAYER is connected to a VIZIO TV and a DIRECTV
My VIZIO BLU RAY PLAYER is connected to a VIZIO TV and a DIRECTV DVR. The AT & T tech who just upgraded my Internet connection (to uverse) said he thinks I need a VIZIO USB connector to access the Int… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have a Samsung Blu-ray disc player model #BD-E5400 that
We have a Samsung Blu-ray disc player model #BD-E5400 that we received for Christmas. We have been using it to watch "Netflix", however it has the "Pandora" cabability but we have never used "Pandora"… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Wi-Fi Streaming Media Player on a non HD TV.
I have a Wi-Fi Streaming Media Player on a non HD TV. However yesterday and today I am unable to access Netflix. Today I keep getting a screen that says "This device requires a network connection". It… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
hi, i got a Wi-fi blu-ray player yesterday so i could play
hi, i got a Wi-fi blu-ray player yesterday so i could play netflix on my panasonic ty-st42pa20 television. i hooked up all the cables as well as the HDMI cable, but when i selected netflix, all the ha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We bought our Vizio just after Thanksgiving - Model M47ONV
We bought our Vizio just after Thanksgiving - Model M47ONV - SN LAQKGTAL2600625. We also purchased an LG Blue Ray (plus I have an older Sony DVD/VCR player). It has been a nightmare to make this TV se… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x