Recorders and Players

Recorder player problems? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

When trying finalize and press setup cannot get menu to go…

Customer Question
When trying finalize and press...
When trying finalize and press setup cannot get menu to go down to DVDs menu
Submitted: 3 years ago.Category: Recorders and Players
Show More
Show Less
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
To DVDs menu so can go down to finalize. Stays stuck first two options and will no godown tofourth
Answered in 5 hours by:
5/29/2015
Electronics Technician: Russell H., Service Tech replied 3 years ago
Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 12,611
Experience: 8+ years of professional experience
Verified
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
The problem sounds familiar. I believe this means that some option is not favorable to actual use of the DVD 'finalize' option.
Perhaps the mode is wrong.
Perhaps the disc (I doubt it) is the wrong type ?
Perhaps no data has been written to the disc yet, and the system is guarding against its being finalized ?
What are the two options that you *can* get to, at that point?
But tell me what maker and model # ***** device in question is, and I will advise you in more detail, and less speculatively.
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
toshiba dvr620ku what do u mean no data written to disc? have never done this. was able get finalize in past.
Electronics Technician: Russell H., Service Tech replied 3 years ago
I am frankly puzzled by the problem, and have no other ideas at this point, so with apologies I have Opted Out, opening the case to other Experts... but I will still be able to post any further ideas on what to do, for this case.
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
when trying to finalize and hit setup can not scroll down to dvd menu. can only do general setting and timer programming and will scroll down to title list or dvd menu. as result unable finalize disc.
Electronics Technician: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Recorders and Players
Satisfied Customers: 9,568
Experience: I have been working on VCR/DVD and CCTV systems and all the other consumer electronics for 20+ years.
Verified
Hi different expert here,
how old is your DVD system?
Also has it worked finalizing disks in the past for you?
Please be detailed so I can help you in a timely fashion.;-)
Ask Your Own Recorders and Players Question
Customer reply replied 3 years ago
new dvd/vhs unit. it did finalize discs until recently
Electronics Technician: Michael, Technician replied 3 years ago
Hi so you are familiar with its normal operations;-) Thats good.
If you are using different brand or type disks that could be a problem but most of the time this problem is a defect in the DVD player itself.
But since yours is so new, its still fully covered under the manufacturers warranty. You may need to call them for this replacement if the store wont exchange it for you. But I would try the store first as its quicker;-)
If not, the phone # ***** the warranty dept should be on the user manual or the warranty card.
Please let me know if you need further information.
I will stick with you until your unit is working correctly,and it won't cost you anything additional to rate my service. You can always get in touch with me if you need further assistance after rating;-)
Thank you and have a nice evening;-)
Ask Your Own Recorders and Players Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Your Own Question
Michael
Michael
Michael, Technician
Category: Recorders and Players
Satisfied Customers: 9,568
9,568 Satisfied Customers
Experience: I have been working on VCR/DVD and CCTV systems and all the other consumer electronics for 20+ years.

Michael is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

774 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Dr. Fix-It

Dr. Fix-It

Technician

430 satisfied customers

Work on all electronic recording devices & sound systems. .

LOAJ3256

LOAJ3256

Technician

328 satisfied customers

35 years technical audio and video systems integrator

Daniel

Daniel

Engineer

116 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Rod

Rod

Engineer

70 satisfied customers

FCC Commercial License, ASEET, BSCS

Neil

Neil

Technician

52 satisfied customers

Over 25 years experience in electronic repair and design.

Shaheen

Shaheen

Technician

27 satisfied customers

Chief Technical Officer for 2+ years

< Previous | Next >

Related Recorders and Players Questions
Not connected to internet
Not connected to internet JA: How's your WiFi signal strength? Can you connect to the Internet using a computer or another device? Customer: yes. JA: Have you tried restarting both your digital media … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
For the past 2 weeks at least, when I am watching you tube,
For the past 2 weeks at least, when I am watching you tube , prime video , Netflix the tv continuously says it is not connected to internet. I could have been watching for a little while, the tv goes … read more
Harry
Harry
1,950 satisfied customers
Can't connect. Screen says Oops something went wrong. Try
Can't connect. Screen says Oops something went wrong. Try again later. It' s been several hours. TV won't work. Direct TV works on computer but does not get to regular TV on Roku. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I am trying to play a video, The Roku player device will get
I am trying to play a video, The Roku player device will get as far as "retrieving" my selected video, but then the screen goes blank and silent. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The fire stick says the network is not availaible, when I go
The fire stick says the network is not availaible, when I go to our Wi-Fi it shows it and is connected but then it will not move. I can get screen that show wi-Fi conected but no internet available. … read more
Harry
Harry
1,950 satisfied customers
All that is on my screen is the word ROKU Nothing else will
All that is on my screen is the word ROKU Nothing else will come up. … read more
Harry
Harry
1,950 satisfied customers
It will not play one channel. The programs and movies go
It will not play one channel. The programs and movies go into recovery mode and just sit there. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
REMOTE WILL NOT WORK. Roughly 2 years old. Unplugged it.
unplugged it. tried a different cable. tried different plug. changed batteries. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I can't get on netflix from my apple tv. Just that it keeps
just that it keeps trying to connect but can't I get direct tV I get Netflix from my computer … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Starts loading in 5th innings of baseball game and continues
starts loading in 5th innings of baseball game and continues off and on for six or more times. when the innings are over sometimes and you don't know what happen during the loading process very frustr… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Jvc. Tv says no signal
jvc JA: What JVC model do you have? Customer: tv says no signal JA: Anything else you want the Video Expert to know before I connect you? Customer: no… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I'm trying to get a link code for my tv. It's a tlc.with a
I'm trying to get a link code for my tv. It's a tlc.with a roku stick build in … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Were can I get a mother board for The Pansonic SA-HT810V
were can I get a mother board for The Pansonic SA-HT810V DVD/VCR Playe … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
372 satisfied customers
My Roku remote does not talk to the Roku screen. I've
My Roku remote does not talk to the Roku screen. I've replaced the batteries. Is there a way to "turn on the remote control?' … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I keep having a hacker maintenace man get into my house and
I keep having a hacker maintenace man get into my house and Roku. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
372 satisfied customers
I have an old dvd recorder, which I use only as a player, it
I have an old dvd recorder, which I use only as a player, it stopped working and I got a code U99. Before I buy a new player, can you tell me what that code means? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
We have a ROKU account and have not used it in several
We have a ROKU account and have not used it in several months. We have now forgotten how to get it up on the TV and procedure for … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
Hang, I have a 32 inch32s305model TCL toku it.v. will this
Hi hang, I have a 32 inch32s305model TCL toku it.v. will this model support mirroring fromy Android Moto e4 … read more
Harry
Harry
1,950 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x