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DMR-XW300 Blue ray player has lost audio ( checked through…

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DMR-XW300 Blue ray player has...
DMR-XW300 Blue ray player has lost audio ( checked through TV, Stereo amp, DVD player) All connections seem OK.
Submitted: 3 years ago.Category: Recorders and Players
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Answered in 4 minutes by:
5/26/2015
Electronics Technician: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Recorders and Players
Satisfied Customers: 9,568
Experience: I have been working on VCR/DVD and CCTV systems and all the other consumer electronics for 20+ years.
Verified
Hi and thank you for choosing Just Answer.
I am Tech Michael and I will be assisting you today.
Please be patient as these are technical questions that may require a bit of conversation to solve. Also remember to be detailed in your description of the problem. That will help me make a diagnosis quickly for you.
How old is your DVD player?
also are you sure its a problem with the Blu-Ray unit and not the INPUT port on the stereo? Have you tried anything else on that port to verify that you can get sound if hooked up to a different device temporarily?
Thank you
Tech Michael
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