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My toshiba portable dvd player dosnt work when we put cd or…

Customer Question
my toshiba portable dvd player...
my toshiba portable dvd player dosnt work when we put cd or dvd it sayes no disc
Submitted: 3 years ago.Category: Recorders and Players
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Answered in 15 minutes by:
5/23/2015
Electronics Technician: Shahid, Technician replied 3 years ago
Shahid
Shahid, Technician
Category: Recorders and Players
Satisfied Customers: 13,495
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number off of your Toshiba DVD player?
- Also, how old it is and how long it have had the problem?
Thanks.
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Customer reply replied 3 years ago
i dont have model no,.. its been 1month
Electronics Technician: Shahid, Technician replied 3 years ago
OK< model number would be written on label pasted at back or bottom side of player and this is important info to get related manual to troubleshoot the problem.
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Customer reply replied 3 years ago
its like a tablet it has screen even it rotates...
below screen there r bottons if i hols n release menu button it rotates clock r anticlock wise if it ratattes correctly dvd playes..
Customer reply replied 3 years ago
r u there went away..
Customer reply replied 3 years ago
23 May 2015 10:36
its like a tablet it has screen even it rotates...
below screen there r buttons if i hols n release menu button it rotates clock r anticlock wise if it rotattes correctly dvd playes..
Customer reply replied 3 years ago
its like a tablet it has screen even it rotates...
below screen there r buttons if i hold n release menu button it rotates clock r anticlock wise if it rotattes correctly dvd plays..
Electronics Technician: Shahid, Technician replied 3 years ago
I'm sorry, these info aren't helpful to recognize which DVD player it is and the model number will tell what it is.
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Customer reply replied 3 years ago
sorry the model no SD-P91SKN
MFD JUNE 2008
Electronics Technician: Shahid, Technician replied 3 years ago
Thanks for the model info.
- Have you tried to clean the laser lens of player with lens cleaning disc or cotton bud for manual cleaning then put disc in player and check?
Lase lens would be located where you put the disc in player by opening the lid/ cover.
Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.
Thanks.
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Customer reply replied 3 years ago
first thing i did was that..
i told u.. below screen there r buttons if i hold n release menu button it rotates clock r anticlock wise
if it rotattes correctly dvd plays fine...
Electronics Technician: Shahid, Technician replied 3 years ago
Lens cleaning is different thing, can you try to clean it with q-tip or cotton bud?
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